About us

During design, we pay careful attention to our customer's needs and goals through the development of user personas and user stories. Then we create interactive wireframes and prototypes to help guide the Information Architecture and User Experience design.

Before any code is commited, Parallel creates a user-centered requirements specification that fully defines feature sets and functionality. These specifications are written in plain language and utilize the Agile/Scrum persona and user story framework.

Based on approved specifications, we build our customer's application using an Agile/Scrum development methodology that is flexible and responsive to any challenges that are discovered during the build process.

Parallel thoroughly tests our applications for compatibility and accessibility, and to make sure that all features outlined in the specifications have been delivered and are meeting out customer's expectations. We also conduct usability testing to assess the clarity, functionality, and usability of the web application. The results of this testing are used to adjust the live application, refine content decisions, and to provide guidance on subsequent phases of development.

We provide hosting and technical support for our customers once their project is live including applying all required security updates and being available for help via our support portal.